PRIVACY POLICY

This Privacy Policy explains how personal data is collected, used, and protected when customers make a purchase or interact with the aerøne.com website, operated by Imperium Trade PR, Aerøne brand, with its registered seat at Nevesinjska 12, Vranje, Serbia, company registration number 68209331, tax number 115241096, and activity code 4791 – retail sale via mail order or via Internet. For any privacy-related inquiries, customers may contact us by email at support@dashboard-aø.com or by phone at +1 585 466 0277.

When placing an order on aerøne.com, customers provide only the information necessary to process and deliver their purchase. This includes the customer’s name, surname, delivery address, email address, and phone number, which may be required to ensure successful delivery. Customers must also provide their payment card details; however, this information is processed exclusively by CorvusPay through a secure embedded iFrame and is never stored, viewed, or accessible by Imperium Trade PR.

We do not create or store customer accounts, and all purchases are made in guest mode. We do not collect any personal information through the challenge form available on our website. The challenge form is designed and owned by Imperium Trade PR and does not process or store any user data.

Our website uses only strictly necessary cookies required to maintain basic site functionality, such as keeping products in the customer’s cart when they return to the site. We do not use analytics cookies, tracking technologies, advertising cookies, or any third-party marketing tools.

Payment data is handled exclusively by CorvusPay, an advanced system for secure acceptance of credit cards on the Internet. Card information is entered directly into the CorvusPay payment form integrated through an embedded iFrame on our checkout page. This data never reaches or passes through our servers. All information processed by CorvusPay is encrypted and protected in compliance with industry standards, including SSL and PKI security, PCI DSS Level 1 certification, and 3-D Secure authentication. Personal data shared with CorvusPay is limited to what is necessary for payment processing and fraud prevention.

We share customer data only with CorvusPay for payment processing and with the delivery company responsible for delivering the order. No other third parties receive customer data, and data is never sold, shared, or used for purposes beyond those described in this Privacy Policy.

We retain customer data only as long as necessary. Order and delivery information is kept until the end of the fourteen-day refund period for that specific customer. After this period, the customer may request deletion of this data. Accounting documents such as invoices, receipts, and fiscal records must be retained for ten years in accordance with Serbian law and cannot be deleted before this period expires. Payment card details are handled exclusively by CorvusPay and are not stored by us. All other personal data can be deleted at the customer's request when it is no longer required for legal or operational purposes.

Customers who choose to receive promotional or announcement emails may withdraw their consent at any time by contacting us at support@dashboard-aø.com. We send marketing and promotional emails manually only for major updates, special events, or product announcements. Customers who no longer wish to receive such emails may request removal from the mailing list at any time.

Customers have the right to access the personal data we hold about them, to request correction of inaccurate or incomplete information, to request deletion of their data, to request restriction of processing, to request the transfer of their data to another service provider, and to object to the use of their data where applicable. These rights apply to all customers, including those located in the European Union, and we follow appropriate safeguards when processing EU customer data in accordance with GDPR principles. Customers may exercise these rights by contacting us at support@dashboard-aø.com.

Imperium Trade PR reserves the right to update or modify this Privacy Policy at any time. Changes take effect once published on aerøne.com. By using our website or completing a purchase, the customer confirms that they have read, understood, and accepted this Privacy Policy.