Refund Policy

At Aerøne, your satisfaction is our priority. If you’re not happy with your purchase, please review our refund policy below:

Refund Window

You have 14 days from the date of delivery to request a refund.

Eligibility

  • The item must not be damaged.

  • Original packaging is not required, but the product must be returned in good condition.

Refund Type

We offer either a full refund or no refund based on the situation. We do not offer partial refunds.

Return Shipping

In most cases, the customer is responsible for return shipping costs. In select cases, we may allow you to keep the item and still receive a refund.

Final Sale Items

We do accept returns on sale or clearance items, provided they meet the conditions above.

How to Request a Refund

To initiate a return, contact us at support@aerøne.com with your order number and reason for return.